|
 Virtual Media > Virtual Media Help |
Virtual Media Help |
| Registration and Logging into Virtual Media |
| Why can't I login? |
| To login into Virtual Media you must use the Username and Password that you entered when registering for Virtual Media. If you have not yet registered then you must first do so in order to login. If you have registered and still are unable to login then first check that you have all cookies enabled on your web browser, you may need to add this web site to your browsers list of trusted web sites. If you are banned from Virtual Media then this may prevent you form logging in, in which case check with the Virtual Media administrator. Back to Top |
| Do I need to register? |
| You may not need to register to post videos on Virtual Media, it is up to the Virtual Media Administrator as to whether they allow you to post videos on Virtual Media as an unregistered user. However, by registering you will be able to use additional features. It only takes a few minutes to register, so it is recommended that you do so. Back to Top |
| Lost Passwords |
| If you have lost your password then don't panic. Although passwords can not be retrieved they can be reset. To reset your password click on the Login button and at the bottom of the login page you will have a link to the lost password page to request that a new password be emailed to you. If this option is not available or you do not have a valid email address in your profile then you need to contact the Administrator or a Moderator and ask them to change your password for you. Back to Top |
| I Registered in the past but can't login |
| It could be that you haven't posted anything for a while, or never posted anything. It is common for the Virtual Media Administrator to periodically delete users from the database to free up usernames and reduce the size of the database. Back to Top |
| User Preferences and Settings |
| How do I change my settings? |
| You can change your settings, profile information, registration details, etc. from your Member Control Panel Menu, once you have logged into Virtual Media. You will be able to control many aspects and access member features from this central menu. Back to Top |
| Virtual Media Times and Dates are not set to my local time |
| The time used on Virtual Media has been set by the Administrator. To change the Times and Dates to your own local settings then simply edit your 'Virtual Media Preferences' through your Member Control Panel Menu, and set by how many hours the time is offset from your own local time. Virtual Media was not designed to adjust between standard and daylight saving times, so you may need to adjust the time offset in your Preferences during these months. Back to Top |
| What does my rank indicate? |
| Ranks on Virtual Media indicate which user group you are a member of and to identify users, for example, moderators and administrators may have a special rank. Depending on the setup of Virtual Media you may be able to use different features of the Channel depending on which rank you belong to. Back to Top |
| Can I change my rank? |
| Normally you can not, but if the Virtual Media administrator has setup ranks using the ladder system you may be able to move up groups on Virtual Media by the number and quality of videos you have posted. Back to Top |
| What web browser can I use for Virtual Media? |
| You can use this forum with almost any web browser that supports XHTML and JavaScript. For full functionality we recommend that you use Internet Explorer 7+, Firefox, Opera 9+, and Netscape 9+. Safari and versions of Internet Explorer prior to version 7, will run but with reduced functionality. Back to Top |
| Posting Issues |
| How do I post a video on VTV? |
| To post a Video in the Virtual Media click on the relevant button on Virtual Media or topic screens. Depending on how the administrator has setup the Virtual Media depends if you need to login first before you can post a message. The facilities available to you in each of the channels are listed at the bottom of the topic screen. Back to Top |
| How do I delete videos? |
| Unless you are a Virtual Media Moderator or an Administrator you can only delete your own videos and only if the channel has been setup with the relevant rights for you to be able to delete your Video. If someone has replied to your post then you will no-longer be able to delete it. Back to Top |
| How do I edit posts? |
| Unless you are a Virtual Media Moderator or an Administrator you can only edit your own posts and only if the Virtual Media administrator has created the relevant rights for you to do so. When you edit your posts depending on Virtual Media's setup, it will display the username, time, and date of when the post was edited at the bottom of the post. Back to Top |
| How do I add a signature to my post? |
| If the Virtual Media administrator has allowed the use of signatures in the Channel you can add a signature to the bottom of your posts. To do so you need to first create a signature in your 'Profile Information' through your Member Control Panel Menu, once you have done this you can add your signature to the bottom of your posts by checking the 'Show Signature' checkbox at the bottom of the posting form. Back to Top |
| How do I create a poll? |
| If you have sufficient rights to create a poll in a channel you will see a 'New Poll' button at the top of the screen on the channel and topic screens. When creating a poll you need to enter a poll question and at least two options for the poll. You may also select whether people can vote multiple times or just once in the poll. Back to Top |
| Why can I not view a channel? |
| Some Channels are setup to allow only certain users or groups of users to access them. To view, read, post, etc. in a channel you may first need permission which only a Virtual Media moderator or a Virtual Media administrator can grant you. Back to Top |
| My post is not displayed, is 'Hidden', or 'Pending Approval' |
| This means that you have submitted a New Video or Topic to a channel that requires the an admin or moderator to approve your post before it is displayed to other members or the general public. The Video is still available for the member who submitted the Video to edit or delete during this time. Back to Top |
| Rich Text Editor (WYSIWYG) posting issues |
| If you are using Internet Explorer 5+ (windows only), Firefox, Opera 9+, or Netscape 7+, and if the administrator has enabled it you should have a Rich Text (WYSIWYG) Editor to type your messages with. If you find that you are having problems posting using the WYSIWYG editor then you can disable this WYSIWYG Editor by simply editing your profile and selecting to turn off the WYSIWYG Posting Editor. Back to Top |
| Message Formatting |
| What are Codes? |
| Codes allow you to format the videos you post on Virual Media. codes are very similar to HTML except tags are enclosed in square brackets, [ and ], rather than, < and >. You can also disable BBcodes when posting a message. Click here to view BBcodes that are available in the channels. Back to Top |
| Can I use HTML? |
| HTML cannot be used in your posts, this is done for security reasons as malicious HTML code can be used to destroy the layout of Virtual Media or even crash a web browser when a user tries to view a video. Back to Top |
| What are Emoticons (Smilies) |
| Emoticons or Smilies are small graphical images that can be used to express feelings or show emotions. If the administrators have allowed Emoticons in the channels then you can see them next to the posting form when posting a message. To add an emoticon to your post then simply click on the emoticon you would like to add to your post. Back to Top |
| Can I post images? |
| Images can be added to your posts, if the administrators have allowed uploading of images you can use this to upload an image from your own computer into your message. However, if image uploading is not available then you will need to link to the image that needs to be stored on a publicly accessible web server, e.g. http://www.mysite.com/my-picture.jpg. Back to Top |
| What are closed topics? |
| Closed Channels are set this way by Virtual Media administrators or moderators. Once a Channel is closed you will no-longer be able to post a reply in that topic or vote in a poll. Back to Top |
| User Groups |
| What are Virtual Media Administrators? |
| Virtual Media Administrators are people who have the highest level of control over the Virutal Media, they have the ability to turn on and off features on the channelss, ban users, remove users, edit and delete videos, create users groups, etc. Back to Top |
| What are Virtual Media Moderators? |
| Moderators are individuals or groups of users who look after the day to day running of Virtual Media. They have the power to edit, delete, move, close, unclose, topics and videos, in the channel they moderate. Moderators generally are there to prevent people from posting offensive or abusive material. Back to Top |
| What are User Groups? |
| User Groups are a way to group users. Each user is a member of a usergroup and each group can be assigned individual rights in channels, to read, view, post, create polls, etc. Back to Top |
| Private Messaging |
| What is Private Messaging? |
| If the Virtual Media administrator has enabled Private Messaging you can use the Virtual Medias built in Private Messaging System to send Private Messages to otherd Virtual Media members. The system works very much like email, but within the Virtual Media System. Back to Top |
| I cannot send Private Messages |
| There maybe several reasons for this, you are not logged in, you are not registered, or the Virtual Media administrators have disabled the Private Messaging system. Back to Top |
| I cannot send Private Messages to some users |
| This maybe because the person you are trying to send a Private Message to has blocked you from being able to send them Private Messages, the persons 'Inbox' is full, or you have exceeded the number of Private Messages you can send in this hour. If any of these are case you should receive a message informing you of this if you try to send the member a Private Message. Back to Top |
| How can I prevent someone from sending me Private Messages |
| If you do find that you are getting unwanted Private Messages from a user you can block them from sending you Private Messages. To do this go into the Private Messaging system and go to your buddy list. Go to add the user as a buddy, but instead choose the option from the drop down list 'Not to message you', this will prevent this user from sending you anymore Private Messages. Back to Top |
| RSS Feeds |
| What is an RSS Feed? |
| RSS, which stands for Really Simple Syndication, is a technology using XML that allows web sites to syndicate web site content. If the Virtual Media administer has enabled RSS Feeds you can subscribe to any of the RSS Feeds available in the channel so you are always up-to-date with the latest Posts or Calendar Events. Back to Top |
| How Do I Subscribe to the Virtual Media RSS Feeds? |
| There are many ways you can subscribe to one or all of the RSS Feed's available within the channel, by either; using a Web Browser that supports Live RSS Bookmarks (Firefox, IE7, Safari, Opera), using an online RSS News Reader, using Windows Vista Sidebar, installing an RSS News Reader on your computer, or using an email program that supports RSS like Mozilla Thunderbird. Back to Top |
| Calendar System |
| What is the Calendar System? |
| The Calendar System is a built in Calendar System that works very much like a normal calendar or diary, with Week View, Month View, and Year View. You can select what Week, Month, or Year, you wish to view and see Calendar Events and member birthdays for your selected date. Back to Top |
| How do I create a Calendar Event? |
| If the Virtual Media administrator has granted a member or group permission to create a Calendar Event you can select an 'Event Date' when creating a New Channel. This Event can then be viewed in like any other Channel or through the Calendar System where it is displayed under the date the event occurs on. Back to Top |
| Channel Jump |
